Super Market Retail Jobs in Australia 2026: Retail Sales Assistant

Looking for a full-time retail job in Toowoomba with a tool-loving team? Total Tools Toowoomba is hiring a Full-Time Retail Sales Assistant. You would greet customers, process sales on the point-of-sale system, answer questions, offer solutions, keep displays tidy and manage customer orders. The ad says the store offers competitive wages and flexible rosters, along with ongoing product training in brands such as Bosch, Makita and Milwaukee.

This is a good fit for retail workers or tradies who want a break from the tools and have a real interest in power tools and trade equipment. Customer service, computer skills and a team attitude matter more than formal qualifications.

Below you’ll find complete details on this retail job in Australia, including roster, duties, requirements, employer information and a step-by-step guide on how to apply.

Please read before applying:

• You must already have the right to work in Australia. The ad says only applicants with valid working rights will be considered, and it does not offer visa sponsorship.
• The ad does not state a pay rate. It says “competitive wages”. Ask for the hourly rate or salary, and how weekend and public holiday work is paid.
• The roster includes weekends and public holidays. You must be available for every second weekend, Sundays and some public holidays.

About the Employer

Total Tools is an Australian tool retailer. According to its company profile, it has been operating for 30 years, has more than 120 stores and 2,000 team members across Australia, and most stores are locally owned and operated. It joined the Metcash group in 2020, alongside brands such as IGA and Mitre 10, while continuing to run as a separate business. It says it sells professional trade-quality tools and values such as “Champion Customers”, “Results Matter” and “Better Together”.

SEEK lists Total Tools with 1,001 to 5,000 employees and a 2.9 rating from 76 reviews, so ratings are mixed. Because most stores are independently owned, the pay, roster and workplace culture depend on the owner of the Toowoomba store. Ask about both before you accept.

Job Details

Job Title: Retail Sales Assistant – Sales
Company Name: Total Tools Toowoomba (Total Tools store network)
Country: Australia
Location: Toowoomba, Toowoomba and Darling Downs, QLD
Salary: Not stated; “competitive wages” with flexible rosters
Job Type: Full-time
Category: Retail Assistants (Retail & Consumer Products)
Roster: 10-day fortnight, every second weekend worked, with a rostered day off each week
Hours: Weekdays 9:00am to 5:00pm; Saturdays 8:00am to 4:00pm; Sundays and public holidays 9:00am to 2:00pm
Experience: Previous retail and/or trade experience
Education: Not specified by the employer
Work Rights: Valid working rights in Australia required
Vacancies: Not specified by the employer
Posted: About 6 hours ago (listing seen October 27, 2026)
Closing Date: Not specified by the employer

Job Responsibilities

As a Retail Sales Assistant at Total Tools Toowoomba, your main duties will include:

• Greeting customers in store
• Processing sales through the point-of-sale system
• Supporting customer queries and offering solutions
• Keeping store displays tidy and the store well presented
• Processing and maintaining customer orders
• Keeping a clean and safe work environment and following workplace health and safety guidelines

Job Requirements

To apply for this retail job in Australia, candidates should have:

• Previous retail and/or trade experience (you might be a retail star or a tradie looking for a break from the tools)
• A passion for, and an understanding of, tools
• Enthusiasm and a strong team attitude
• A dedication to excellent customer service
• Computer literacy and comfort with technology
• Strong attention to detail and good interpersonal skills
• Availability for weekdays, weekends and some public holidays
• Valid working rights in Australia

Required Documents

The employer has not published a document checklist. Applicants should generally prepare:

• An updated resume showing your retail, trade or customer service experience
• Proof of your right to work in Australia
• References from past employers

Employee Benefits

Total Tools lists the following:

• Competitive wages with flexible rosters
• A rostered day off each week on the 10-day fortnight
• Ongoing product training in leading brands such as Bosch, Makita and Milwaukee
• Commitment to job security, development and growth
• Product discounts, incentives and bonuses (listed in the company’s perks)

The ad does not state superannuation, penalty rates or the pay rate. Ask for these in writing.

Who Can Apply?

You may apply for this position if you:

• Have the right to work in Australia
• Have retail or trade experience, or a strong interest in tools
• Are comfortable with computers and a point-of-sale system
• Can work weekdays, every second weekend and some public holidays
• Can live in or near Toowoomba

Why You Should Apply

The role offers full-time hours with a rostered day off each week, which helps balance the weekend work. If you love tools, the product training in major brands is a real benefit, and the job can lead to higher sales roles in the store or the wider network.

Total Tools is a large, established brand within the Metcash group, but each store is run locally, so you may get the support of a big brand with the feel of a local team.

How to Apply

Follow these simple steps to apply for the Retail Sales Assistant position at Total Tools Toowoomba:

Step 1: Check that you have the right to work in Australia and can work the full roster, including weekends.

Step 2: Update your resume, with your retail, trade or customer service experience and any knowledge of tools.

Step 3: Open the official SEEK listing using the link below and apply through the platform.

Step 4: Mention your interest in tools and trades in your application.

Step 5: Ask about the pay rate, penalty rates and superannuation, then wait to be contacted.

Official Job Listing: https://au.seek.com/job/95479594

Company Website: https://www.totaltools.com.au

Store Phone: (07) 4659 2222 (from business directories)

Store Address: 234 McDougall Street, Toowoomba, QLD 4350 (other directories list older addresses, so confirm before visiting)

Note: the listing is new, so applying early may help.

Safety tip: Don’t provide your bank or credit card details when applying for jobs. Never pay anyone for a job offer. Genuine employers do not charge candidates to be hired.

Final Words

This Retail Sales Assistant role at Total Tools Toowoomba is a good option for people with Australian work rights who enjoy tools, trades and customer service and can handle a roster with weekends. Confirm the pay and penalty rates before you accept.

Disclaimer

This website is only sharing information about this job vacancy for the convenience of job seekers. We are not the employer and are not involved in the hiring or recruitment process in any way. Please apply directly through the official SEEK listing, and confirm all job details, including pay, roster and work rights requirements, with the employer before applying.